In an emergency, do not use BioTB
If you or someone with you may be having a medical emergency, stop reading and get help now. Call 108 for an ambulance or 112, India's single emergency response number, or go directly to the nearest hospital emergency department. Do not wait for a search result, a BioTB Match™ suggestion or a reply from our team.
Warning signs that need emergency care include, among others:
- Chest pain or pressure, especially with breathlessness, sweating or pain spreading to the arm, jaw or back.
- Sudden weakness or numbness of the face, arm or leg, slurred speech, or sudden loss of vision.
- Severe difficulty breathing, choking, or lips turning blue.
- Heavy bleeding that does not stop, a serious injury, or a head injury followed by confusion or vomiting.
- A seizure, fainting, or a person who cannot be woken.
- Thoughts of suicide or self-harm. Please contact emergency services or go to the nearest emergency department.
Hospital profiles on BioTB show whether a hospital reports a 24x7 emergency department where that fact is on record, but emergency capacity changes hour to hour. The ambulance service or the hospital itself is the only reliable source in the moment.
Information, not medical advice
The content on BioTB, including provider profiles, condition guides, TrustScore™ breakdowns, BioTB Match™ suggestions, FAQs and articles, is general health information. It is written and reviewed to be accurate, current and balanced under our editorial standards for medical content, but it is not tailored to your medical history, your examination findings, your test results or the medicines you take.
In practice this means:
- Do not start, stop or change any medicine or dose because of something you read on BioTB. Speak to the prescribing doctor first.
- Do not delay seeing a doctor, or ignore advice you have been given, because a guide describes your symptoms differently.
- Use our guides to prepare questions for your consultation, not to answer them on your own.
- If what you read here conflicts with what your treating doctor has told you, follow your doctor and discuss the difference with them.
No doctor-patient relationship is created
Using BioTB does not create a doctor-patient relationship between you and BioTB, the BioTB Medical Advisory Board, or any clinician whose name appears on the site. Members of the BioTB Medical Advisory Board review our clinical content and standards. They do not review individual cases, answer personal medical questions through the site, or supervise your care.
Viewing a doctor's profile, saving it, or following a link to their hospital does not make that doctor responsible for your care. A clinical relationship begins only when you consult the provider directly, on the terms they set.
BioTB Match™ and AI-generated analysis
BioTB Match™ is a Clinical AI triage tool. You describe your symptoms or concern, and it suggests the specialty that usually deals with that problem and verified providers near you in that specialty. Some text on BioTB, such as profile summaries and the plain-language explanation of a TrustScore™, is also produced automatically or with AI assistance from the facts on record.
These tools have real limits, and you should understand them before relying on a suggestion:
- It does not diagnose. A suggestion that your symptoms fit gastroenterology, for example, is a routing hint about which kind of specialist to see. It is not a finding that you have a digestive disease.
- It cannot examine you. It does not know your blood pressure, your test results, your allergies or what a doctor would notice in person. Two people describing the same words can need very different care.
- It can be wrong. AI systems can misread a description, miss a serious cause, or present a weak suggestion confidently. Treat every output as a starting point to discuss with a doctor.
- It is not an emergency service. If your symptoms are severe or getting worse, call 108 or 112 instead.
Automated and AI-assisted summaries are written only from the sourced facts on a profile, and those facts and their sources are shown on the same page so you can check them.
A TrustScore™ is an information signal, not a clinical endorsement
The BioTB TrustScore™ summarises how strong and how well documented a provider's public record is: credentials and training, experience, hospital standing, practice depth, access and transparency, and profile completeness. The TrustScore™ ranking methodology explains each of the six weighted signals in full.
A TrustScore™ does not measure, and should not be read as:
- a clinical outcome, complication rate or success rate for any procedure;
- a recommendation that a particular doctor is right for your condition;
- a guarantee of the quality, safety or cost of any treatment;
- a judgement that a doctor with a lower score, or one not yet profiled on BioTB, is less safe or less skilled.
A newer consultant with a modest score may be exactly the right specialist for you, and a high score does not remove the need to ask questions, seek a second opinion for major decisions, and choose the provider you are comfortable with.
Provider information can change: verify before you visit
Every fact on a provider profile is taken from a cited source and dated, as explained in our sources and data methodology. Even so, hospitals and doctors change their arrangements without notice. A consultant may move OPD days, a hospital may revise its consultation fee, a doctor may leave one hospital and join another, or a lab may change its sample collection hours.
Before you travel, call the hospital or clinic to confirm the doctor's current OPD timings, the consultation fee, whether an appointment is needed and what documents to bring. If a doctor's Tuesday clinic at a Lucknow hospital has moved to Wednesday, for example, the hospital desk will know before we do. If you find a difference, please tell us through our corrections process so the profile can be fixed for the next patient.
Condition guides are reviewed, but general
Our condition guides are written against recognised clinical guidelines and peer-reviewed evidence, and are reviewed by the BioTB Medical Advisory Board before publication and at each scheduled review. They describe how a condition is usually recognised, investigated and treated.
Guidelines describe what is appropriate for most patients, and individual care often differs for good reasons: other illnesses, pregnancy, age, drug interactions, test results or personal preference. Treatment options are listed to help you understand the landscape, not to suggest which one you should have. Each guide shows the date it was last reviewed, and medicine changes quickly, so newer evidence may exist.
AYUSH and integrative care
BioTB lists Ayurveda, naturopathy and other AYUSH providers because many families in Lucknow and Delhi NCR use them, often alongside conventional medicine. Listing an AYUSH centre, or describing a traditional therapy in a guide, is not a claim that the therapy is effective for any particular condition, and it is not a recommendation to use it instead of conventional treatment.
- Do not stop prescribed medicines, such as those for diabetes, blood pressure, epilepsy, heart disease or cancer, in favour of an alternative therapy.
- Tell every doctor you see about all herbal, Ayurvedic and homoeopathic products you take, because some interact with prescription medicines.
- Where our guides discuss integrative options, they note known safety concerns and where evidence is limited.
Third-party providers and limits of liability
The doctors, hospitals, clinics, AYUSH centres and laboratories on BioTB are independent. BioTB does not employ them, does not control their clinical decisions, fees, waiting times or facilities, and is not a party to any consultation, procedure or payment between you and them. Responsibility for your care rests with the provider who delivers it.
We work hard to keep information accurate and to correct errors quickly, but we cannot guarantee that every fact is complete or current at the moment you read it. To the extent permitted by law, BioTB is not liable for decisions made, or care received, on the basis of information on this site. The full conditions of use are set out in our terms of use. If you have a complaint about a provider listed on BioTB, or about BioTB itself, our grievance redressal process explains how to raise it.
Patient reviews reflect the experience of the individual reviewer. Even when a review is prescription-verified, it is one person's account and not a clinical assessment by BioTB.
Questions about this disclaimer
If something on BioTB is unclear, or you believe a page could mislead a patient, write to our clinical editorial team at clinical-editorial@biotb.com. Please do not send personal medical questions or records to this address: we cannot give individual medical advice, and your own doctor is the right person to ask.