How BioTB Verifies Every Review
Healthcare directories worldwide are plagued by paid reviews, bot campaigns, and competitor defamation. Here is our exact, step-by-step verification pipeline.
Zero Open Self-Registration
Doctors cannot simply sign up and create their own profiles. Every listing is added by our internal clinical research team, verifying medical degrees and council registrations directly with the Delhi Medical Council (DMC).
Multimodal Prescription AI
When a patient submits a review, our computer vision models parse the prescription image: cross-matching the doctor’s name, facility letterhead, date validity, and confirming the prescribed medications correlate with the condition treated.
On-Ground Field Verification
BioTB field teams regularly visit hospital OPDs and clinic waiting rooms across Delhi NCR, conducting in-person, consented patient interviews right after consultation, validating physical OPD receipts.
What Happens When a Review is Submitted?
Identity & Document Intake
Patient enters detailed experience, rating, condition treated, and uploads prescription or hospital discharge summary with OTP phone verification.
AI Vision OCR & DMC Database Cross-Match
Optical Character Recognition (OCR) isolates letterhead, registration numbers, Rx drugs, and dates. Our system checks if the document matches the profile and flags any duplicate file hashes to prevent reused prescriptions.
Semantic NLP Quality Filter
Our NLP models evaluate specificity: checking if the review discusses actual clinical symptoms and outcome recovery rather than vague praise or PR astroturfing.
Public Verification Seal & TrustScore™ Update
Once authenticated, the review goes live with a green "Prescription Verified" seal. The provider's TrustScore™ is updated in real time via our weighted algorithm.
Frequently Asked Questions
What happens to patient privacy and prescription scans?
We comply with the India Digital Personal Data Protection (DPDP) Act. Patient Aadhaar numbers, residential addresses, and sensitive test imagery are permanently masked. The public only sees the verification check status, never raw unredacted medical files.
Can a doctor pay BioTB to remove a bad review?
Never. Our foundational rule is zero pay-to-rank and zero pay-to-remove. If a review is prescription-verified and clinically factual, it remains on the profile permanently. Doctors are invited to submit verified clinical responses to explain the situation.
Why doesn't BioTB allow doctors to add themselves?
Open marketplaces inevitably fill up with unaccredited practitioners, fake clinics, and promotional spin. By keeping profile ingestion strictly in the hands of our medical audit staff, we maintain 100% credential validity.