the “Reference Number” serves as a unique identifier for each off booking made on our platform, ensuring a seamless and organized experience for our users. Upon confirming an appointment with a healthcare provider through our website, you will receive a reference number via email and SMS. This number is essential for any future communication or modifications related to your appointment.

When contacting our customer support team or the healthcare provider, please provide this reference number for quick and efficient assistance. It helps us access your booking details promptly, allowing us to address any queries or concerns effectively. Additionally, the reference number acts as a reliable point of reference for both parties, ensuring a smooth and convenient appointment management process for all users of our platform.