Booking Appointments
Creating an Account: Begin by creating a user account on the platform using your email address or mobile number.
Finding a Doctor: Use the search bar to find a doctor based on their specialization, location, or availability. Browse through the list of available doctors.
Selecting a Convenient Time Slot: Choose an appointment date and time that suits your schedule. Check the doctor’s availability calendar for open slots.
Providing Patient Details: Enter the patient’s name, age, and any relevant medical history or symptoms to help the doctor prepare for the consultation.
Verifying Insurance (if applicable): If you have insurance, provide the necessary details for verification and billing purposes.
Confirming the Appointment: Double-check the appointment details, including the date, time, and selected doctor. Confirm the appointment to proceed to the payment step.
Payment and Confirmation: Choose a payment method and complete the transaction to confirm the appointment. You will receive a confirmation message or email with the appointment details.
Appointment Reminders: Receive automated appointment reminders via SMS or email closer to the scheduled date to ensure you don’t miss your consultation.
Rescheduling or Cancellation: If necessary, you can reschedule or cancel the appointment within the platform, adhering to the stipulated cancellation policy.
Post-Appointment Feedback: Share your experience and provide feedback about the appointment and the doctor’s services to help improve the overall user experience.